Services > Delivery Routing
RouteView is a software firm that has helped hundreds of home furnishings companies across North America cut as much as 30% of their delivery costs in fuel, mileage and manpower while improving customer satisfaction.
RouteView’s advanced delivery management solutions integrate with your companies enterprise system to ensure a closed-loop process from order to final delivery. In addition RouteView gives management the tools to make decisions that improve every facet of your company’s delivery process.
RouteView
- Typically pays for itself within three months by reducing miles driven, time spent routing and driver overtime.
- Ensures correct addresses
- Balances workloads
- Calculates delivery time-windows
- Streamlines trip data into efficient manifests and maps to set the pace for the drivers
RouteView Wireless/GPS is an integrated, real-time software program that continuously tracks and monitors your fleet, your drivers and your deliveries against the planned routes for the day. Get control of information that leads to superior customer service:
- Are the drivers on-time
- Are the drivers on-route
- Are there problems with a delivery; short, damaged, etc.
- Real-time notification of unauthorized stops, etc.
RouteView Auto-Call customer support software that, when used with RouteView routing software helps you build a stronger customer service program. Auto-Call automatically calls customers in advance to verify the delivery address, day and time to insure that drivers have the correct information and customers are home and ready when they arrive.
Auto-Call benefits include:
- Better informed customers
- Significant reduction in labor costs associated with delivery scheduling
- Messages delivered in choice of language
- Increased delivery success rate
- All calls handled in a consistent and professional manner
NHFA members receive special pricing from RouteView.
More information about other NHFA programs (2MB; PDF)
Visit RouteView online