Education > Online Training Program
NHFA has partnered with The Furniture Training Company to offer online furniture product training for your salespeople at a discounted NHFA member price. NHFA members receive a 15 percent discount off of Fundamentals - Furniture Product Knowledge training package (includes 36 self-paced multimedia training lessons).
Furniture product training can benefit your store by:
- Giving your salespeople the confidence to assist customers
- Establishing your salespeople as reliable furniture and design experts
- Focusing your customers on the benefits of your furniture NOT the price
- Giving your customers the confidence to buy.
Fundamentals of Furniture Product Knowledge offers:
- 36 self-paced, interactive multimedia training lessons covering casegoods, upholstered furniture, beds and bedding, fibers and fabric, leather furniture and rugs.
- Each lesson can be completed in about 15 to 20 minutes
- Over 300 original product illustrations
- Login and book-marking features that allow salespeople to go through lessons at their own pace and track their own progress
- In-store training assignment worksheets which assist employees in applying the knowledge they learn in the program to your stores products
- A management report to track employee progress and completion
- Printable Certificates of Achievement that are awarded to each salesperson when they successfully complete the tests for all the lessons covered on a particular topic.
Every lesson includes:
- A short descriptive presentation of important product information
- An illustration and audio summary of each key product knowledge information
- Multiple entertaining and interactive practice learning activities that help salespeople recall key product information.