Management Development Institute > Faculty
Chris Millet has 14 years of experience in the home furnishings industry. While completing his degree at Sacramento State University, Chris started his career with one of the nations leading mattress retailers, The Sleep Train Inc. where he gained vast experience in warehouse, delivery, sales, sales training and sales management. Chris later relocated to Oregon where he was the Director of Operations for a multiple-location, fine furnishings retailer. He was responsible for all aspects of company operations including warehouse, delivery and inventory management, as well as sales & financial duties. Over the past 3+ years working with PROFITsystems, Chris has increased an array of Financial, Operational, and Sales techniques which have been proven to increase profitability for his clients.
Session: Warehouse & Delivery Management (July 15th, 1:30 p.m. to 5:00 p.m.)
Operational Excellence
This presentation will include operational efficiency and comparison in the following areas:
- Operational Development & Efficiencies
o Causes of Poor Warehousing
o Proper Warehouse Layout
o Systems & Procedures
- Distribution Center Management & Activities
o Warehouse Management
o Distribution Center Main Functions
o Receiving
o Shipping – Delivery, Customer Pick ups, Store Transfers
- Inventory Control
o Cycle counts
o Loss Prevention
- Customer Service
o Tracking & Follow Up
o Vendor Chargeback’s